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Open the app, check your pickup point, enter where you're going, pick a ride (Mini, Comfort, Rickshaw, Bike or Hiace, with AC or Non AC for cars) and send the request. You'll see your driver arrive on the map.

In cash, directly to your driver at the end of the trip. The fare you agree before the ride starts is the fare you pay. If you have an unpaid missed-pickup fee from an earlier booking, it's added to this fare and shown in the breakdown.

The suggested fare comes from the distance and the ride type, rounded to the nearest PKR 10 and never below the ride type's minimum fare. You can offer up to 10% less, and drivers decide whether to accept. How fares work.

So drivers know who they're picking up. You enter your ID card number, the name printed on it and your current address once. We check it before your first booking and use it only for verification and safety. What we collect.

Once your driver taps "I'm here", the trip can no longer be cancelled. If you don't come within 5 minutes, the driver can report a no-show.

A missed-pickup fee, equal to the minimum fare of the ride type you booked, is then added to your ledger and collected with your next completed ride. Part of it goes to the driver who waited. Your account is also marked until you complete three rides. Read the details.

Email info@dridez.com with your account phone number and the date of the trip. We'll review the trip records and can cancel the fee or remove the mark.

If a driver goes silent long after arriving or starting a trip, the app gives you an option to close it. Please also tell us about it so we can follow up.

The sender owns it until it is delivered, including if the delivery is cancelled or can't be completed. Once it's handed over, it belongs to the receiver. Dridez and the driver never own the parcel or anything inside it. Parcel policy.

Anything illegal, weapons, ammunition or explosives, flammable, toxic or otherwise dangerous materials, and illegal drugs. The sender is responsible for what's inside and for describing it correctly. Sending rules.

No. We use your description and the receiver's phone number only to arrange and support the delivery.

Post your trip with a fare. Drivers within 100 km of your pickup see it and send you offers with their price. Accept the one you like and you'll both see each other's phone number to arrange the pickup.

Cabin gives you the whole car. Sharing lets you book only the seats you need and split the cost with other travellers.

Yes, from the app. Your seats go back on sale for other riders.

Download Dridez, choose to drive, and submit your vehicle details, driving licence, vehicle registration and vehicle photos. We review every application and let you know once you're approved. What you'll need.

Riders pay you in cash. Dridez's commission is shown before you send an offer and is taken from your prepaid wallet when the trip completes. Top up the wallet in the app by bank transfer.

Yes. Your ledger shows earnings, commission and net for any period, and can be exported to Excel.

Your phone number is locked after registration to protect your account. Email info@dridez.com and we'll update it for you. Other details can be changed in Edit profile.

Go to Settings and choose Suspend account. The account stops working on every phone straight away. To use it again, contact us and we'll reactivate it.

Email info@dridez.com with the phone number on your account. We delete your account and personal information, except records we must keep, such as trip and payment records. What we keep and why.

Yes. Email info@dridez.com with your account phone number to ask for a copy or a correction of your information.

No. We don't sell your personal information or use it for third-party advertising. Read our privacy policy.